List of Articles knowledge management

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  1 - Studying the relationship between knowledge management and effective transfer of technology
  عباس رفیعی mostafa jafari peyman akhavan
  The aim of the research is to identify knowledge factors effective in designing and absorbing technology in knowledge-based centers and manufacturing industries, and to survey the effect of knowledge management on each factor, and successful technology transfer. The res More

  The aim of the research is to identify knowledge factors effective in designing and absorbing technology in knowledge-based centers and manufacturing industries, and to survey the effect of knowledge management on each factor, and successful technology transfer. The research method is descriptive of correlation type. In this research, using a simple stochastic method ,151 active people in technology transfer were selected from among scientific and research groups and 277 were selected from among large manufacturing industries. The data for the research were collected through questionnaires. Confirmed construct and factorial analysis were used to determine the validity, and for reliability, Chronbach alpha was employed. In order to study the relationship between research variables and to study hypotheses, the modeling of structural equations has been used with the help of SPSS and AMOS software.Findings indicate that there is a , significant, and positive relationship between knowledge management and technology effectiveness transfer. The only difference is that, knowledge management impacts directly on technology effectiveness transfer only in knowledge-based centers. Likewise, knowledge management indirect impact on successful technology transfer only through knowledge capability whose impact is on knowledge-based centers (35%)and on manufacturing industries(77%) . Manuscript profile
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  2 - Testing the structural model of organizational culture, knowledge management process and organizational performance with mediating role of organizational innovation
  سیاوش طالع پسند ahmad mohammadi
  In this study we examined the role of organizational culture and knowledge management process in organizational performance, stressing organizational innovation as a mediating variable. Therefore, this study tries to improve organizational innovation and organizational More

  In this study we examined the role of organizational culture and knowledge management process in organizational performance, stressing organizational innovation as a mediating variable. Therefore, this study tries to improve organizational innovation and organizational performance in universities, considering organizational culture and knowledge management process. A descriptive - correlational research method was used. The population of the study included faculty and nonacademic stuff of Sabzevar universities. Using a stratified random sampling method 252 people were selected for the purpose of the study. Research finding showed that the process of knowledge management and organizational culture have a positive and significant impact on organizational innovation and organizational innovation has a direct and positive impact organizational performance. Besides organizational innovation can have a mediating role between organizational culture and organizational performance. Organizational and also between knowledge management process and organizational performance. Furthermore, this study revealed the importance of knowledge management process and organizational culture in organizational innovation and also the importance of these three variables in improving organizational performance. Manuscript profile
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  3 - Enhancing Innovative and Sale Performance through Customer Knowledge Management
  Nasser Asgari
  In the competitive and dynamic environments of current businesses, distribution corporations attempt to utilize permanent and new resources of competitive advantage in order to improve their innovative and sale performance. Among different determinants of innovative and More

  In the competitive and dynamic environments of current businesses, distribution corporations attempt to utilize permanent and new resources of competitive advantage in order to improve their innovative and sale performance. Among different determinants of innovative and sale performance this paper is to investigate the effects of customer knowledge management. For this purpose the simultaneous effects of three dimensions of customer knowledge (knowledge for, about and from customer) on the criteria of sale performance and innovative performance have been investigated. The research method is descriptive and correlational. The population of the research consists of 900 sellers of Behpakhsh Corporation. A sample of 270 subjects was selected as statistical sampling. Data collection tool is a standard questionnaire that was used for the survey. Statistical tests such as confirmatory factor analysis, path analysis and t-test are used for data analysis through the software LISREL and SPSS. The results show that all studied aspects of customer knowledge have positive and significant effects on the performance of the corporation. As well as the current status of these variables in this corporation have been appropriate. Finally, according to research findings, some suggestions are presented for improving innovative and sale performance of distribution corporations. Manuscript profile
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  4 - Survey the Impact of Information Technology, Knowledge Management, and Marketing capabilities on innovation ambidexterity and New Product Performance
  iman hakimi
  Linking the literature of resource-based view (RBV) with ambidexterity, the purpose of this study is to assess the effect of information technology, knowledge management and Marketing capabilities on innovation ambidexterity and its influence on the performance of new p More

  Linking the literature of resource-based view (RBV) with ambidexterity, the purpose of this study is to assess the effect of information technology, knowledge management and Marketing capabilities on innovation ambidexterity and its influence on the performance of new product development of small- and medium-sized enterprises (SMEs) active in the Iranian medical and pharmaceutical industry. To this end, this paper develops an integrative research model, which analyzes the network of relations using covariance-based structural equation modeling on a data set of 294 SMEs present at the 21st International Exhibition of Medical and Pharmaceutical Equipment in Tehran in June 2018. Accordingly, the questionnaires were assigned to senior and middle managers whose primary responsibilities were related to strategic innovation activities of the firms. Findings show that the complementary capabilities of information technology, knowledge management and marketing are positively associated with innovation ambidexterity. In addition, innovation ambidexterity is found to strengthen the the performance of the new product development.   Manuscript profile
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  5 - Study of Determinants of Trust the success of knowledge management systems Research in a public institution
  saeide majidi
  From the perspective of this study was to investigate the influence of trust on success can be addressed with appropriate policies to improve the system for improve the management of knowledge. Note that data for this study were collected by questionnaire. This research More

  From the perspective of this study was to investigate the influence of trust on success can be addressed with appropriate policies to improve the system for improve the management of knowledge. Note that data for this study were collected by questionnaire. This research using the user in terms of knowledge management, including senior managers and junior and employees been done And the success of knowledge management systems has been considered as the dependent variable for the analysis and structural equation modeling is used SPSS and PLS. Based on objective and descriptive approach is Prioritizing the various factors affecting trust and confidence and the success of knowledge management systems is discussed. Manuscript profile
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  6 - Identifying and prioritizing the factors affecting knowledge sharing based on Analytic Hierarchy Process (AHP) (Case study of Saipa Industrial Group)
  maryam aliei
  Knowledge sharing reduces costs, improves performance, improves customer service, reduces new product development time, reduces customer delivery time, and ultimately reduces costs associated with finding and accessing valuable types of knowledge within the organization More

  Knowledge sharing reduces costs, improves performance, improves customer service, reduces new product development time, reduces customer delivery time, and ultimately reduces costs associated with finding and accessing valuable types of knowledge within the organization. May be. For this reason, the role of knowledge sharing is somewhat tied to the concept of knowledge management. The purpose of this article is to investigate the factors affecting knowledge sharing and prioritize them with the aim of helping to identify the role of these factors in the process of successful implementation and implementation of knowledge management in Saipa Industrial Group. In the first step, based on studies and literature on knowledge management, a researcher-made questionnaire of 5 Likert spectrum was created, which was distributed and collected in person in the form of closed interviews between two groups of external and internal experts. These factors were identified and categorized in four dimensions: 1) individual factors 2) organizational factors 3) cultural factors and 4) technology factors. In the next step, in the form of a pair of questionnaires and with the help of Expert Choice software, these factors were prioritized and weighed. According to the results of the second questionnaire, the following factors: 1) cultural factors (weighing 0.460), 2) individual factors (weighing 0.258), 3) organizational factors (weighing 0.161) and 4) technological factors (weighing 0.122) Sequences have the greatest impact on knowledge sharing. Therefore, it is suggested that managers and policy makers of Saipa Industrial Group strongly support the cultural factors in the units of the organization with the help of human resources in order to make the most of the results of knowledge sharing. Manuscript profile
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  7 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)
  Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi
  20.1001.1.27170454.1401.11.22.1.5
  In nowadays competitive environment, achieving a competitive advantage is one of the main concerns of managers of organizations. In this way, creating innovation in products and services is one of the effective approaches in achieving a competitive advantage. This study More

  In nowadays competitive environment, achieving a competitive advantage is one of the main concerns of managers of organizations. In this way, creating innovation in products and services is one of the effective approaches in achieving a competitive advantage. This study aims to examine the role of electronic customer relationship management (E-CRM) and customer loyalty on organizational innovation with the mediating role of customer knowledge management. Therfore, the present study is considered an applied and descriptive research of the correlation type. In order to collect the required data, a standard questionnaire was used, and to verify the validity and reliability of the questionnaires, divergent validity, Cronbach's alpha indices, factor loading, and composite reliability were used, respectively. The statistical population of this research is 350 employees of Semnan province government counter offices. The number of 183 people was determined as the sample of the reseach using Cochran's formula considering the error of 0.05. The required data was collected in the second 6 months of 2019. Data analysis was done using the structural equation approach and SPSS and SMART-PLS software. Based on the results of the research, electronic customer relationship management has a positive and significant effect on the three variables of customer loyalty, customer knowledge management, and organizational innovation. In addition, the result shows the positive impact of customer knowledge management and customer loyalty on organizational innovation. Also, the mediating role of customer knowledge management in the effect of the role of managing electronic communication with customers and customer loyalty on organizational innovation is quite meaningful. Due to the impact of E-CRM on organizational innovation, it is necessery for the related managers and officials of government service organizations to implement or upgraded the electronic customer relationship management systems to use advantage of such these systems for innovation in their organization Manuscript profile